Interpretation
We value the privacy of your information. This Privacy Policy (“Privacy Policy” or “Policy”) explains how Unio Specialty Care and Unio Health Partners (“Unio,” “we,” “us,” or “our”) collect, use, and protect information through the websites, platforms, services, and applications that we own or operate and that link to this Privacy Policy (collectively, the “Online Services”).
This Privacy Policy does not apply to the collection, use, and disclosure of your protected health information. Please see our HIPAA Notice of Privacy Practices for more information about how Unio collects, uses, and discloses your protected health information under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
By using our Online Services, you acknowledge that you have received and reviewed this Privacy Policy, which describes how we collect, use, disclose, and retain personal information, as well as the rights available to you under applicable privacy laws. Please read it carefully.
For questions regarding this Policy, please contact our Privacy Officer at compliance@uniohp.com.
Definitions
For the purposes of this Privacy Policy:
Account
A unique account created for you to access our Service or parts of our Service.
Affiliate
An entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Business
For the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
Company
(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Unio Specialty Care (“USC”) and Unio Health Partners (“UHP”), (together, “Unio”).
Consumer
Per Cal. Civ. Code § 1798.140(x), a “resident” is defined as in California Revenue & Taxation Code § 17014, which includes:
- A California resident is an individual who is either:
- In California for other than a temporary or transitory purpose
- This generally means:
- Lives in California
- Has a home or permanent presence in California
- Intends to remain in California
- This generally means:
- Domiciled in California but temporarily outside the state
- This includes individuals who:
- Are California residents by domicile
- Are temporarily living, traveling, or working outside California (e.g., on vacation, short-term work assignment)
- This includes individuals who:
- In California for other than a temporary or transitory purpose
Cookies
Small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
Device
Any device that can access the Service such as a computer, a cellphone or a digital tablet.
Do Not Track (“DNT”)
A concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (“FTC”), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Facebook Fan Page
A public profile specifically created by Unio on the Facebook social network, accessible from https://facebook.com/uniospecialtycare.
Personal Information
Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
Sale
For the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s Personal information to another business or a third party for monetary or other valuable consideration.
Share
For the purposes of the CCPA, means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a consumer’s personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.
Service Provider
Any natural or legal person that processes Personal Information on behalf of the Company to support, operate, provide, or improve the Online Services. Service Providers are engaged under agreements that limit their use, retention, and disclosure of Personal Information to what is necessary to perform services for the Company in connection with the Online Services, and that restrict them from using Personal Information for their own independent purposes consistent with the requirements of the CCPA.
Third-party Social Media Service
Any social networking platform or website that is not controlled by the Company and that allows Users to log in, authenticate, or share content in connection with the Online Service. These entities act independently of the Company and are considered Third Parties under the CCPA.
Usage Data
Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website
Unio Specialty Care, accessible from https://www.uniospecialtycare.com and Unio Health Partners, accessible from https://www.uniohp.com.
You
The individual accessing or using the Online Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Online Service, as applicable.
Collecting And Using Your Personal Information
Personal Information
While using the Online Service, we may ask you to provide Us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. We retain Usage Data according to the retention periods or criteria described in the “Retention of Your Personal Information” section below.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies (such as pixels, tags, scripts, and SDKs) to operate our Online Services, enhance functionality, understand how our Online Services are used, and support marketing and communications efforts. These tools help deliver, secure, and improve our services and may also support certain advertising and measurement activities consistent with applicable law.
Cookies are small text files stored on your browser or device. Some cookies are placed directly by us (“first-party cookies”), while others are placed by third parties providing services on our behalf (“third-party cookies”). Cookies may be session-based (deleted when your browser closes) or persistent (remaining until they expire or are deleted).
How We Use Tracking Technologies
Essential and Functional Purposes
These technologies are necessary for the Online Services to function properly and to maintain user preferences and settings. They support features such as site navigation, form functionality, security, and performance. Because they are essential, they cannot be disabled through our cookie-management tool, though you may block them through your browser (which may impair functionality).
Analytics and Performance
We use analytics tools to understand how visitors interact with our Online Services, including page views, traffic patterns, and engagement trends. This information—often in aggregated form—helps improve our content, functionality, and user experience.
Marketing and Advertising
We may use marketing and advertising technologies to measure the effectiveness of campaigns, understand how users arrive at our Online Services, and support advertising efforts. These technologies may be provided by third parties and may collect information such as device identifiers, IP addresses, and interactions with our Online Services.
When these activities involve disclosing personal information to third parties for cross-context behavioral advertising, they may constitute “sharing” under California law and are therefore subject to your right to opt out.
Lead Tracking and Conversion Measurement
We may use third-party tools to measure calls, form submissions, and other interactions so we can understand how users find and engage with our Online Services. Where such tools involve cross-context behavioral advertising, they are treated as “sharing” under California law and are subject to opt-out rights.
Your Choices
Manage Consent (Cookie Controls)
You can manage non-essential cookies at any time by selecting “Manage Consent” on our website. Within that tool, you can choose “Opt-out Preferences” to opt out of Marketing and Statistics cookies. These controls allow you to manage the categories of cookies and tracking technologies used on your device.
Note: Browser-level blocking may limit certain tracking but does not constitute a CPRA opt-out of “sharing.” Legal opt-out rights must be exercised through our designated methods.
Your Privacy Choices (Opt Out of “Sharing”)
Although we do not sell personal information, certain use of marketing or advertising technologies may be considered “sharing” under California law. You may opt out of this type of sharing at any time using the methods described in the Privacy Rights Request / Do Not Sell or Share My Personal Information section of this Privacy Policy. We also honor browser-enabled opt-out preference signals, such as the Global Privacy Control (GPC), as a valid request to opt out of sharing for the browser or device where the signal is present, as required by California law.
Third-Party and Industry Tools
You may also be able to manage certain advertising preferences directly through third-party platforms (such as major advertising or social platforms) or through industry opt-out tools. These tools may limit personalized advertising but do not replace your CPRA opt-out rights for “sharing.”
Use of Your Personal Information
We may use Personal Information for the following purposes:
- To provide and maintain our Online Service, including to monitor the usage of our Online Service.
- To manage your Account: to manage your registration as a user of the Online Service. The personal information you provide can give you access to different functionalities of the Online Service that are available to you as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or Online Services you have purchased or of any other contract with us through the Online Service.
- To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted Online Services, including the security updates, when necessary or reasonable for their implementation.
- To provide you with news, special offers and general information about other goods, Online Services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To process, respond to, follow up on, and manage those requests.
Retention of Your Personal Information
We retain each category of Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. We determine retention periods based on factors such as legal obligations, security requirements, operational needs, and the nature of the information.
We also retain Usage Data for the period needed to support analytics, security, and service functionality, unless a longer retention period is legally required.
Transfer of Your Personal Information
Your information, including personal information, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Your Personal Information
Business Transactions
If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
We may disclose your personal information in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Online Service
- Protect the personal safety of Users of the Online Service or the public
- Protect against legal liability
Security of Your Personal Information
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Information
Service Providers have access to your personal information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third party Service providers to monitor and analyze the use of our Online Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google Online Services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Online Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Email Marketing
We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use email marketing service providers to manage and send emails to you.
Payments
We may provide paid products and/or services within the Online Service. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. This payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Facebook Fan Page
Information Collected Through Our Facebook Page
We maintain a Facebook Fan Page to communicate with the public and share information about our services. When you interact with our Facebook Fan Page (for example, by liking, commenting on, or following the page), Meta Platforms, Inc. (“Meta”) may collect personal information about you in accordance with its own privacy practices. Your interactions with our Facebook Fan Page are also subject to Meta’s terms and policies.
For more information about how Meta collects, uses, and protects personal information, please review Meta’s Privacy Policy at: https://www.facebook.com/terms.php
Facebook Insights
We use Facebook Insights in connection with our Facebook Fan Page to receive aggregated and statistical information about how users interact with our content (such as page visits, engagement, and reach). This information helps us understand how our Facebook Fan Page is used and improve our communications.
Facebook Insights data is provided to us in aggregated form. Meta processes information related to Facebook Insights in accordance with its own privacy practices, and we do not receive information that directly identifies individual users through this feature.
CCPA Privacy
Your Rights Under The CCPA
Under this Privacy Policy, and by law if you are a resident of California, you have the following rights:
- The right to know what personal information is collected about you and how it is used and shared
- The right to request deletion of personal information collected from you, subject to certain exceptions
- The right to opt out of the sale or sharing of your personal information
- The right not to be discriminated against for exercising your privacy rights
- The right to correct inaccurate personal information maintained about you
Response Timing and Process
You may submit a request to access, delete, know, or correct the Personal Information we have collected about you by completing the Privacy Rights Request form available on our website or by calling the toll-free number listed in the Contact Us section at the end of this Policy. Upon receiving your verifiable consumer request, we will confirm receipt within 10 days, as required under California law.
We will provide a substantive response within 45 days of receiving your verifiable request. Where reasonably necessary, we may extend our response time once for an additional 45 days, and we will notify you of the extension and the reason for it. If we are unable to verify your identity, we will inform you that we could not do so and that we are unable to process your request for that reason.
Sale of Your Personal Information
We do not sell personal information.
Sharing of Your Personal Information
We may share your personal information in the following situations. Only some types of sharing are subject to California’s “Do Not Sell or Share” opt-out rights. Disclosures necessary for our operations or directed by you are not eligible for opt-out.
Disclosures Not Subject to Opt-Out
These disclosures are essential for delivering our services, required for lawful operations, or are initiated by you. They are not considered “sharing” for cross-context behavioral advertising under California law and therefore are not subject to opt-out requests.
With Service Providers
We may share your personal information with Service Providers who assist us with operational functions such as analytics, site usage monitoring, payment processing, customer support, security, or other services performed on our behalf. These disclosures fall within the service-provider exception and are not considered “sharing” under California law.
For Business Transfers
We may share or transfer your personal information in connection with or during negotiations of any merger, acquisition, sale of assets, financing, or similar corporate transaction. These transfers are essential business operations and are not subject to opt-out. Any acquiring company must continue to honor any opt-out choices you previously made.
With Affiliates
We may share your personal information with our affiliates (such as our parent company, subsidiaries, or commonly controlled entities) for internal business, administrative, or operational purposes. These internal transfers do not constitute “sharing” under California law and are not eligible for opt-out.
With Other Users (User-Directed Disclosures)
If you choose to make information public—such as posting a Google review or engaging with other users in public areas of our Service—your information may be visible and accessible to others. These disclosures are directed by you, are publicly available by your choice, and are not subject to opt-out.
Disclosures Subject to Opt-Out
With Business Partners
We may share your personal information with certain business partners to offer you products, services, or promotions. To the extent this disclosure involves providing your information to a third party for cross-context behavioral advertising purposes, you may opt out of this type of sharing through the “Do Not Sell or Share My Personal Information” link on our website.
Your Privacy Choices
Do Not Sell or Share My Personal Information
In order to exercise any of your rights under the CCPA, and if you are a California resident, you can opt out of the sharing activities by visiting our “Do Not Sell or Share My Personal Information” page (also available in the footer of our website). We also automatically honor the Global Privacy Control (“GPC”) signal sent by your browser. If GPC is detected, we treat it as a valid opt-out request under California law. You may also call our toll-free phone number listed in our “Contact Us” section in the Policy.
Browser-Specific Note
Your opt-out choice is stored in your browser. Because each browser stores its own preferences, you will need to opt out separately on every browser you use, including on your mobile devices.
“Do Not Track” Policy As Required By California Online Privacy Protection Act (CalOPPA)
Some browsers offer a “Do Not Track” (DNT) signal. At this time, our Service does not respond to DNT signals. We are required under California law to disclose how we respond to such signals, and we are providing that disclosure here.
California Minors Under 18
If you are a California resident under 18 and a registered user of our Online Services, you may remove—or request that we remove—content or information that you posted to the Online Services. We provide this right and related notices consistent with California law.
How to request removal
Please write to us at the postal or email address listed in the Contact Us section and include: (1) a description of the content you posted, and (2) where it appears on our Online Services (URL or page name). We will either provide instructions so you can remove it yourself or process your request to remove it from public view.
Important limitations
Removal does not ensure complete or comprehensive deletion of the content or information you posted. For example, removal may not be possible when: (a) another law requires us (or a third party) to keep the content; (b) the content was posted, stored, republished, or reposted by someone else; or (c) the content has been anonymized so you cannot be identified. Content may also persist in backups or internal systems even after it is no longer visible to other users. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.
Links To Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
To exercise your rights under this Policy, you may contact us below:
Unio Specialty Care
21250 Hawthorne Blvd, Suite 600, Torrance, CA 90503
Email: info@uniohp.com
Phone number: (877) 558-8646
Website: https://uniospecialtycare.com
Last Updated: March 2026