Patient Payment Policy & Procedure Billing Information

Thank you for choosing Unio Specialty Care (fka Genesis Healthcare Partners). Our physicians are committed to providing you the best possible medical care. The following information is provided to avoid any confusion regarding payment for professional medical services and procedures. Our Billing Department will work with you to ensure that your claim is filed accurately and promptly. Patient payment policy details:
  • All co-pay, co-insurance, or deductible payments will be collected in full at the time of service.
  • If we are in-network with your insurance plan, we will not discount our services by any further amount after your insurance company has processed your claim and informed us of your responsibility.
  • If we are not contracted with your insurance company, we will bill them, as a courtesy, on your behalf.
  • It is our policy to retain your credit/debit card information on file to use for settlement of your account balances. Our office staff will request your card at the time of your visit and information is stored in our billing system securely. If you authorize automatic payment, you will be notified via email of your balance before processing.
  • If your account is overdue for more than 120 days after your insurance has paid its portion, your balance may be referred to a collection agency once we have exhausted all efforts for voluntary payment.
  • Patients without insurance are required to pay at the time of service with either a credit/debit card or cash.
  • The following Fees may be assessed for missed appointments, failure to notify us of cancellation with the timeframes below, or if you show up more than 15 minutes late to an appointment:
    • Fee for Office Visits – $50 (notification of cancellation required, minimum of 2 business days)
    • Fee for Procedures – $200 (notification of cancellation required, minimum of 5 business days)
    • Fee for Non-Office Procedures – $300 (notification of cancellation required, minimum of 5 business days)
    • Device/Equipment Replacement Fee – up to $5000 (in the event the equipment is lost or damaged upon return)
    • Showing up more than 15 minutes late may be rescheduled and/or subject to the Fees above.
    • Returned Check Fee: $25

Procedure Billing

PLEASE BE AWARE THAT YOU MAY RECEIVE FOUR SEPARATE BILLS:

  1. YOU WILL RECEIVE A BILL FROM THE PHYSICIAN PERFORMING YOUR PROCEDURE
  2. IF DONE OUTSIDE OUR OFFICE, YOU WILL RECEIVE A FACILITY BILL FROM THE HOSPITAL OR SURGERY CENTER WHERE YOUR PROCEDURE IS SCHEDULED TO BE PERFORMED
  3. IF YOU ELECT TO HAVE ANESTHETIC, THERE WILL BE A BILL FROM AN ANESTHESIOLOGIST OR CERTIFIED NURSE ANESTHETIST. PAYMENT FOR ANESTHESIA MAY BE REQUIRED IN ADVANCED OR AT THE TIME OF SERVICE.
  4. IF ANY BIOPSIES ARE TAKEN OR POLYPS REMOVED, YOU MAY RECEIVE A BILL FROM THE PATHOLOGY LAB.

IMPORTANT: If you have had past and/or present gastrointestinal symptoms, polyps, GI disease, iron-deficiency anemias, any other abnormal tests, and/or a family history of GI conditions, your procedure may not be covered under preventative benefits and standard insurance benefits will apply (i.e. annual deductible, co-pay and co-insurance).

SB 1061: A holder of this medical debt contract is prohibited by Section 1785.27 of the Civil Code from furnishing any information related to this debt to a consumer credit reporting agency. In addition to any other penalties allowed by law, if a person knowingly violates that section by furnishing information regarding this debt to a consumer credit reporting agency, the debt shall be void and unenforceable.